Should I let my vet make the arrangements?


If your pet is euthanised or passes away at your veterinary practice, your vet will ask you to make some key decisions. Most veterinary practices use the services of just one pet crematorium, which they may have no say over the choice of, and will act on your behalf to arrange your pet’s cremation with this crematorium.

Many pet owners do not realise that they have the freedom and right to decide which pet crematorium they use. You are entitled to inform your vet of your wishes and can instruct them to use Silvermere Haven Pet Cemetery and Crematorium for the cremation of your pet.

If you request to use our services as your preferred pet crematorium most vets will assist you with your wishes and will hold your pet’s body while you make the final arrangements directly with us. By contacting us directly you will be able to better decide how you would like to say final goodbyes giving you complete peace of mind. This will ensure a fitting farewell that is personal and unique.

We can speak to your vet to arrange the transfer of your pet into our care, alternatively you may decide to take your pet home from where we can collect or you can bring your pet to us yourself.

Making Arrangements 

Communicating your wishes to your vet - Cremation Wishes

It is important to ensure that you are getting the exact service you want and that your pet is handled with the care and respect that you would expect for a member of your family. Cremation Wishes is a letter to help you record and confirm your wishes to your vet to have your pet cared for by Silvermere Haven Pet Cemetery and Crematorium.

Simply download the letter, print and complete the required sections and take to your veterinary practice to put on your pet’s file. 


Cremation Wishes Download


  • We would like to take this opportunity to thank you for the wonderful care you provided for Sasha. Because of your warm welcome, the day wasn’t a sad one but one filled with joy and smiles. Sasha had the best in life and the best at the end.

  • Just wanting to say a huge thank you to you all for being able to pick up my baby boy Milo and for him to have his final resting place with my other dogs. Loved them all and all of them should be free together. Thank you so much.

  • I want to say thank you for your services and how personal and individualised it felt to have Nerys home in a beautiful urn, with a personal certification and expression of condolence to us.

  • I just wanted to thank you all for such an exemplary service you gave to myself and my family today. You all looked after Alfie so beautifully, and at such a hard time for us, this really gave us comfort and peace.