FAQs
How can we help you?
Below is a list of commonly asked questions.
If you cannot find the answer to your question or would like further information please contact us by phone, email or please come and visit us.
1  Who can I talk to about how I am feeling?
The Blue Cross Pet Bereavement Support Service (PBSS) provides free and confidential emotional support and information to anyone who is affected by the loss, or anticipated loss of a pet. Support is provided by trained volunteers.
You can contact their support line on 0800 096 6606. The support line is open from 8.30am - 8.30pm every day. All calls are free and confidential from a landline. If calling from a mobile phone, some phone networks may charge.
Email support is also available by contacting pbssmail@bluecross.org.uk. For information visit https://www.bluecross.org.uk/pet-bereavement-support.